Gold Designer English Ring -10”

Hi Rachita,

Thank you for your feedback, and we apologize for the inconvenience. The issue was reported 18 days after delivery, while our policy is to report within 48 hours. We requested an unboxing video to investigate, but unfortunately, we didn't receive a response.

Filming such videos for large orders can be difficult, but it helps resolve issues faster. This requirement is communicated in advance and noted on the packaging.

We value your feedback as a regular client and are always working to improve. Thank you for your understanding, and we look forward to serving you again.