FAQ's

Orders

Below are some common questions about orders

Is it possible to edit my order after it's been placed?

ADDITION
Yes, drop us a message within 4 hours of order placed on 78787 68650

ALTERATION
We do not accommodate changes to items once an order has been placed.

For any other query contact us on - 78749-68651

Do you provide air shipping services?

AIR SHIPMENT TERMS

- We can not assure delivery date,
- Maximum parcel weight allowed 1 kg
- Customisation will still take 2-4 days

- We will speed-up dispatching process
- For any help WhatsApp us on +91 7874968651

Contact on Whatsapp to know the pricing

Are bulk orders accepted?

Please check the coupon and discounts available for bulk orders on our website link below.
https://tulsiresin.com/pages/coupon-code

or if you want to become a reseller - visit tulsitexture.com

Is there any disount?

Discount/Coupon

Please check the website link below for available discounts and coupons. These codes can be applied at checkout page.

https://tulsiresin.com/pages/coupon-code

Couldn’t process the order?

Website Issues

Please try after some time or try from a different browser/device.
If the issue still persists, WhatsApp us at +91 - 7878768650
on Mon - Sat between 10:00 AM - 7:00 PM

What’s the price for resin art classes?

We have workshops from basics to advanced, check on below link: https://workshop.tulsiresin.com/learn

And tutorials with resin kits are avaialble in below links:
https://tulsiresin.com/collections/kits-tutorial

I didn't receive any confirmation email.

Please check your order status in order tracking,
https://linktr.ee/Tulsiresin

if you find it, that mean your order is confirmed, and we will dispatch it soon
you can ignore other failure notifications.

Do you offer COD (Cash on Delivery)?

Unfortunately, we do not offer Cash on Delivery (COD) as a payment option at this time. We accept other payment methods, and we’d be happy to assist you with any questions regarding those.

Do you offer customization?

Yes, we do offer customization! We're happy to tailor our products to meet your specific needs. visit : https://tulsiresin.com/collections/custom-products

Customisation will still take 2-4 days.

Which resin is the best?

We offers a variety of resins tailored to different applications and based on requirements.

check our resin: https://tulsiresin.com/collections/resin

How do i track my order?

You can track your order using the following link: https://linktr.ee/Tulsiresin

How to see my order details?

To view your order details Visit this link: https://tr.ee/u8tCU6M0Vf

Shipping

Below are some of are common questions about Shipping

Do you ship internationally?

Yes, we do provide international shipping to many countries.
To see if we offer shipping to your Country, simply add the items you wish to purchase to your cart and proceed to checkout.
Please check our International Shipping Policies here : https://tulsiresin.com/pages/international-shipping

or contact our customer support team on +917874968651

What's the shipping cost to India?

Once you add products to your cart on our website, you will get estimated shipping charges based on the weight and dimensions of your items.

Now Enjoy free shipping in India on orders over Rs. 5000! Just use the code "FREESHIP" at checkout

Refund and Return Policy?

What is the returns and refunds policy?

We currently do not offer refunds, returns, or exchanges, except in cases of wrong, damaged, or missing items.

If you encounter any issues, please share a full unboxing video and images via email to sales@tulsiresin.com within 48 hours of receiving your order.

For more details, please visit https://tulsiresin.com/pages/refund-and-cancellation-policyWhatsApp - +91- 7874968651

Top Searched FAQs

What types of projects can I make in resin classes?

In resin classes, you can create coasters, trays, jewelry, keychains, geode art, ocean-themed designs, Lippan-inspired resin art, and even furniture coatings. Some advanced workshops also teach 3D resin art, floral preservation, and resin river tables.

What is lippan art?

Lippan art, or Lippan Kaam, is a traditional mud and mirror work from Kutch, Gujarat. It features intricate patterns made with clay and mirrors for a stunning reflective effect.

In resin art, you can recreate Lippan designs using resin, MDF boards, and artificial mirrors, offering a modern, durable twist to this classic craft.

Is glow powder safe for resin projects?

Yes, most glow powders are non-toxic and safe for resin art. However, avoid inhaling the fine powder and always wear gloves when working with resin.

Can I speed up the curing time of epoxy hardener?

Yes! You can speed up curing by increasing room temperature, using a heat lamp, or choosing a fast-curing hardener. However, avoid excessive heat, as it can cause bubbling, warping, or cracks in your resin piece.

How to preserve flowers in resin without losing their color?

1. Dry the Flowers Properly – Use silica gel, press-drying, or air-drying to remove moisture completely. Fresh flowers can trap moisture and cause resin to become cloudy.

2. Seal the Flowers – Apply a thin layer of clear-drying sealant (like Mod Podge or hairspray) to prevent discoloration or bubbles when resin is poured.

3. Use Layering Technique – Pour a thin layer of resin first, place the flower gently, and then add another layer to avoid floating or air bubbles.

4. Choose the Right Resin – Use UV-resistant epoxy resin to prevent yellowing over time.

5. Cure in a Dust-Free Area – Cover your piece to protect it while curing, and let it set as per resin instructions.

How does a resin calculator help in resin art?

A resin calculator helps you determine the exact amount of resin and hardener needed for your project, reducing waste and ensuring a perfect mix. By entering dimensions (length, width, depth), it calculates the required volume in milliliters or ounces. This is useful for making resin coasters, trays, tabletops, and deep pours. Many online resin calculators also adjust for mixing ratios like 1:1 or 2:1.

Can I use any type of wood base stand for resin?

Yes, but MDF, plywood, or hardwood works best. Avoid raw, porous wood as it may warp or absorb resin unevenly.

Didn’t find your answer?

Don't hestitate to contact us